Q : How do I know if my order was placed successfully?

A : After you place an order on ballonblancusa.com, you will receive an email notification to the email address you provided while placing the order. Please check your junk/spam folder in case our communication was filtered.

Q : Can I cancel or modify my order after it has been submitted?

A : To cancel or modify your order after it has been submitted, please let us know at orders@momoshop.co immediately after placing the order. Please include your order # in the email. We will do our best to accommodate your request but it is not a guarantee.

Q : What forms of payment do you accept?

A : We accept all major credit card networks via Paypal.

Q : Do you charge domestic sales tax?

A : Currently, sales tax is only charged on orders shipped to the state of California.

Q : Do you ship internationally?

A : We do not ship outside of the U.S. at this moment. We are working on international shipments and will notify you upon any changes. The products on ballonblancusa.com is only available of shipping within 50 states in U.S.

Q : Do you ship internationally?