MOMO Shop is your destination for discovering curated Korean beauty, fashion, home, lifestyle, and everyday essentials. We bring together unique finds inspired by Korean culture, trends, and everyday living—all in one place.

Our collection includes K-beauty, skincare, fashion and accessories, home and kitchen products, outdoor and lifestyle items, kids' products, pet supplies, and more. Our selection continues to grow as we discover new and interesting products to share.

Product availability varies and some items may sell out quickly. If an item is marked Sold Out, check back periodically as select products may be restocked.

Once your order has been successfully placed, you will receive an order confirmation email at the email address provided during checkout.

If you don't see it in your inbox, please check your spam or junk folder.

If you need to change or cancel an order, please contact us as soon as possible with your order number.

We will do our best to accommodate your request, but once an order has entered processing or has shipped, changes or cancellations may no longer be possible.

Available payment methods are displayed during checkout. Payment options may vary depending on your device and checkout method.

Applicable sales tax will be calculated at checkout based on your order and shipping destination, as required.

Yes. MOMO offers free ground shipping on eligible U.S. orders of $60 or more before taxes within the contiguous United States.

Orders under $60 are subject to an $8.98 ground shipping fee. Free-shipping promotions do not apply to Alaska or Hawaii.

Please allow approximately 1–2 business days for order processing.

Orders are processed Monday through Friday, excluding holidays. Processing times may be longer during holidays, promotions, or periods of high order volume.

Yes. Expedited shipping is available for $18.95.

Orders placed by 10:00 a.m. ET may begin processing the same business day. Expedited delivery dates are estimates and are not guaranteed.

MOMO currently ships to all 50 U.S. states, including Alaska and Hawaii.

At this time, we do not ship internationally or to U.S. territories, P.O. Boxes, APO/FPO addresses, or Private Mailboxes (PMB).

Once your order ships, you will receive a shipping confirmation email with your tracking number.

Please allow up to 24 hours after receiving the email for tracking information to become available.

If you have a MOMO account, you may also sign in to view your order status and tracking information.

Eligible returns or exchanges must be requested within 30 days from the date your order was shipped.

Items must be unopened, unworn, unused, undamaged, and returned in their original condition and packaging.

MOMO currently accepts full-order returns only. Individual items from an order cannot be returned separately.

There is no restocking fee. However, customers are responsible for return shipping costs.

If MOMO provides a return shipping label, the cost of the return shipping will be deducted from the refund amount.

Once your return has been received and inspected, approved refunds are typically processed within 3–5 business days to the original payment method.

Your bank or financial institution may require additional time for the refund to appear on your account.

Please contact our customer support team as soon as possible and include your order number, a description of the issue, and photos if applicable so we can review the situation and assist you.